“You get challenged all the time in various roles but this is all part of the fun of retail...” Faye Robbins
- There’s a lot of graduate schemes out there... What made you choose us?
- I wanted a graduate scheme where you got to trial different areas of the company. I think it’s really important to understand all areas of a company to appreciate different time pressures and priorities in different departments and how the company interlinks. The Halfords graduate scheme allows you to experience different parts of the company and it’s also nice to work for a well-established UK brand.
- Tell us a bit about the scheme…
- On this scheme you work for about 3.5 months in marketing, digital and buying. All of these departments are so different so it’s really good to experience these departments.
- What do you get up to on a typical day?
- I am currently working in in-store marketing and POS. At the moment we are signing off Christmas, writing briefs for next year, putting documents together for our in-store colleagues and helping with tickets for the new cycle republic stores alongside various other work.
- Tell us about the best bits so far...
- When going into store and seeing the POS which you helped compile and seeing colleagues working from a document which you created. It’s really good to see where your work is going and the 460+ stores that require your input.
From my marketplace position seeing all the new suppliers I had helped get on-board and new products online was brilliant.
- What challenges have you faced and how did you deal with them?
- You get challenged all the time in various roles but this is all part of the fun of retail, having a supportive team is great to help deal with these challenges.
- What's it really like to work here?
- I have really enjoyed working here for the past few months. My colleagues are great and really seem to have fun whilst working here which is a great environment to be part of…also the ice cream van comes on Fridays!
- Tell us about the training and development...
- In my first few weeks at the company I had training for different systems that we use across Halfords. The biggest learning curve though is spending time in store as this is the heart of the company. This is a crucial experience as you get to understand how stores work and what is the norm. Store knowledge is a great understanding to have when trying to implement ideas back at the support centre.
An IT schedule gets emailed out monthly which shows all the courses which anyone can book onto, the excel courses have really helped me and they are relevant in every role.
- What's been your biggest achievement?
- I got asked to start on the graduate scheme a few months early in a contract position on the marketplace project. Getting 30 new suppliers and 5,000 new products onto the website was such a great project to be involved in! I am currently working on the POS brief for Jan sale, being so involved in such a big promotion is really exciting.
- What do you think makes someone successful at Halfords?
- I think it is essential that you are customer focused, this is really key!
- And, to anyone thinking about applying for the scheme, what would you tell them?
- It’s a great scheme to be involved in. Trialing different departments is really insightful and it’s such a nice atmosphere to work in!